Please find our most common frequently asked questions:

To contact us you can do that by email, text message or phone call, all our details can be found on our contact us page here.

To leave a product review is easy!

1) Browse to the product you purchased
2) There are 3 tabs under the product image (Description, Additional Info & Reviews)
3) Click the Review tab
4) Fill out your review
5) Click submit

Currently we use Royal Mail for all our shipping

We offer the following shipping options:

Tracked 24: Tracking to delivery point, SMS / Email notifications, Insured and aims for next working day delivery.

Tracked 48: Tracking to delivery point, SMS / Email notifications, Insured and aims to deliver in two to three working days.

International Tracked & Signed: Europe Delivery aim: 3 - 5 working days, Worldwide delivery aim 5 - 7 working days and fully tracked to delivery point

Once dispatched your order in normal conditions should take roughly:

Tracked 24: Next working day delivery.

Tracked 48: Two to three working days.

International Tracked & Signed: 5 - 7 working days

Please note that these are on a best endeavour basis and your order may take longer to arrive than stated above.

To make a return please first contact us via email

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging. You have a duty of care to look after the item while it is in your possession.

Our full refund and returns policy can be found here

To apply a discount code head to the view your shopping cart.

Then underneath the product table you will see a Coupon Code box on the bottom left.
Enter your discount code and then hit the apply coupon button.
If valid your discount will be applied.

Any issues with discount codes please contact us

To order custom kit head over to our custom kit page or contact us directly to start your custom kit journey.

If you can't find a product or there is something that is out of stock or you really would like but no one makes it then please get in touch with us. We are happy to help!

To place bulk or team orders please email us your requirements.

We offer various discounts to individuals, teams and organisations throughout the year and via social media.

If your team or organisation would like a discount code then please get in touch.

Unconditionally Guaranteed for Life!

If they aren't the longest lasting socks you've ever owned, you can return them to Darn Tough for another pair!
No receipt needed, just the pair in question.

Just follow the easy 4 step warranty process here

Things not covered:

  • Animal Destruction
  • Burned
  • Lost in Laundry