Privacy Policy

This Privacy Policy governs the manner in which SAR Store collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.sarstore.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by SAR Store.

Who are we?

You probably know us as SAR Store, however we are run and managed as a sole trader by Luke Stonestreet. We are fully committed to Search and Rescue equipment for the SAR world. We’ve been in the business since 2016.

How and what personal data we collect?

When you register on our site or place an order. We collect information about your postal and billing addresses, phone numbers, names, email addresses, device IP addresses. Your passwords are not visible to us. We also collect information as you use our site. This is by collected by google analytics. It is totally anonymous and does not link to your account. It can track what pages visitors have visited, how long they spend there, information about your location, browser and device. This information helps up to conditionally improve your experience.

How we use collected information?

We may use your data for the following reasons. To fulfil your order or request, we obviously need your postal address to ship to, and your email and phone number for order confirmations and if there are any problems with your order. To improve our service and manage your account. By using analytics, we can see what products are most popular, and it helps us to understand who our customer is. We may send periodic marketing emails; however, you must opt into this service and we will respect your wishes.

How we protect your information?

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitivity and private data exchange between the Site and its Users happen over an SSL secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy

SAR Store has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email – shop@sarstore.co.uk

Updated 13h February 2024